Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our Services:

2. How We Use Your Information

We use your information to:

• →Provide, operate, and improve our Services;
• →Personalize user experience and deliver relevant content;
• →Communicate with you about updates, support, or security notices;
• →Monitor performance, troubleshoot issues, and ensure compliance;
• →Meet legal obligations and enforce our agreements.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of these legal bases:

• →Your consent (e.g., signing up or opting in);
• →To perform a contract (e.g., provide Services you request);
• →To comply with legal obligations;
• →To pursue legitimate interests, such as improving security and preventing fraud.

4. Data Sharing and Disclosure

We may share your data only with:

• →Service providers who help operate our Services (e.g., hosting, analytics, customer support);
• →Legal authorities when required by law or regulation;
• →Successors or acquirers in the event of a business transfer or merger.

All third parties are bound by confidentiality and data protection agreements.

5. Data Retention

We retain personal information as long as necessary to deliver our Services and comply with applicable laws.

You may request deletion of your account and associated data at any time by contacting info@shepa.ai.

6. Your Rights

Depending on your jurisdiction (GDPR, CCPA, or similar laws), you may have the right to:

• →Access or request a copy of your personal data;
• →Correct or update inaccurate information;
• →Request deletion ("right to be forgotten");
• →Object to or restrict certain processing activities;
• →Opt out of data sales (we do not sell personal data, but honor this right under CCPA);
• →Request data portability.

7. Data Security

We employ industry-standard security measures — including encryption in transit and at rest — to protect your data from unauthorized access, alteration, or disclosure.

While we strive to protect your information, no method of transmission or storage is completely secure.

8. International Data Transfers

Your information may be transferred and processed outside your country of residence, including in the United States.

We apply appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your data in accordance with applicable laws.

9. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from them.

If you believe a child has provided data to us, please contact info@shepa.ai for removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any material changes will be posted on this page with an updated "Effective Date."

Continued use of our Services constitutes acceptance of the revised policy.